Ronald McDonald Family Rooms

What is a Ronald McDonald House Family Room:

Ronald McDonald Family Room - Salle Familiale Ronald McDonaldA Ronald McDonald Family Room is a secure area set aside in a pediatric care facility and is intended to serve as a quiet rest area for family members of patients admitted to the hospital for treatment. It replicates a home-like atmosphere when a parent needs a break from the hospital environment.

When a child is critically ill, parents are reluctant to leave the hospital. They desperately need a break from the ongoing stress of beeping monitors and busy intensive care units. A Ronald McDonald Family Room offers a special place of respite, relaxation and privacy within the walls of the hospital. It provides a small oasis of calm and normalcy amidst the tense, chaotic, medical setting – just steps from the child’s bedside.

Our House is proud to have opened two Family Rooms at the Children’s Hospital of Eastern Ontario, as an extension of the Ronald McDonald House program enabling our House to provide care and comfort beyond the walls of our House, and provide support to local families in a hospital setting.  Volunteers are on hand from 9:00 a.m. to 9:00 p.m. seven days a week to provide comfort and support and ensure that our Family Rooms remain a welcoming, comfortable and private place.

The first Ronald McDonald House Family Room is located just steps away from the neonatal and pediatric intensive care units and includes 4 overnight sleep rooms allowing families to stay close to their critically ill child.   The second Family Room is a large lounge on the fifth floor that has been fully renovated.   Both areas have kitchen/dining area and washroom/shower facilities.  The fifth floor also offers laundry services a serenity room and lovely fireplace as well.  Our program provides a “home in a hospital”.

While Manoir Ronald McDonald House Ottawa continues to serve families from out-of-town, our Family Rooms are there for local Ottawa families, as well as those staying at the House.  We welcome families with patients at the Children’s Hospital of Eastern Ontario.

Interested in becoming a very special Family Room Volunteer?

Please contact: Andrea Lamontagne,, 613-853-0910